Client User Guide

Step #1 - Press the orange pencil icon in lower right hand corner

Step #2 - Enter appointment information for Sections 1 through 5

Step #3 - Confirm appointment information is correct before scrolling down to submit

Step #4 - After submitting appointment request, wait for caregiver to review and accept or decline

Step #5 - During caregiver review, your appointment card will remain Pending under the Schedule section

Step #6 - After caregiver accepts or declines the appointment request, a notification will be sent to your email

Step #7 - Your appointment card will now be marked as Accepted or Declined under the Schedule section

Step #8 - After caregiver starts an appointment, the appointment card will be marked as In Progress under the Schedule section

Step #9 - Tap the appointment card (or In Progress icon) to view appointment details and press View Caregiver's Location for map information

Step #10 - Identify the caregiver's location during the appointment and tap the X in the upper right hand corner when complete

Step #11 - After the caregiver finishes the appointment, the appointment card will be marked as Completed under the Schedule section

Step #12 - Tap the appointment card and scroll down to view services delivered and review the caregiver

Step #13 - Rate the caregiver using a 5-star scale and feel free to add comments

Step #14 - Please tap the X in the upper right hand corner when complete. You will then return to the Schedule section.

Client Services

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Frequently Asked Questions

Bubbe's Care makes it easy to find trusted transportation with the extra support you need.

Still Have Questions?

Get In Touch

Bubbe’s Care LLC

PO Box 28113

Atlanta, Georgia 30358-0113

support@bubbescare.com

1-833-4-BUBBES

(1-833-428-2237)