Client User Guide

Step #1 - Press the orange pencil icon in lower right hand corner

Step #2 - Enter appointment information for Sections 1 through 5

Step #3 - Confirm appointment information is correct before scrolling down to submit

Step #4 - After submitting appointment request, wait for caregiver to review and accept or decline

Step #5 - During caregiver review, your appointment card will remain Pending under the Schedule section

Step #6 - After caregiver accepts or declines the appointment request, a notification will be sent to your email

Step #7 - Your appointment card will now be marked as Accepted or Declined under the Schedule section

Step #8 - After caregiver starts an appointment, the appointment card will be marked as In Progress under the Schedule section

Step #9 - Tap the appointment card (or In Progress icon) to view appointment details and press View Caregiver's Location for map information

Step #10 - Identify the caregiver's location during the appointment and tap the X in the upper right hand corner when complete

Step #11 - After the caregiver finishes the appointment, the appointment card will be marked as Completed under the Schedule section

Step #12 - Tap the appointment card and scroll down to view services delivered and review the caregiver

Step #13 - Rate the caregiver using a 5-star scale and feel free to add comments

Step #14 - Please tap the X in the upper right hand corner when complete. You will then return to the Schedule section.

Bubbe's Care | Senior & Medical Transportation | Part-Time Home Care

Frequenty Asked Questions

Become a Caregiver

Bubbe's Care makes it easy to find the professional support you need for senior/adult transportation & backup home care.

Still Have Questions?

Get In Touch

Bubbe’s Care LLC

Customer Service Hours

9 AM - 5 PM ET Mon - Fri

support@bubbescare.com

1-833-4-BUBBES

(1-833-428-2237)